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A PASSION FOR HOMES

 

 

Tylers

(13 reviews)
EXCELLENT CUSTOMER SERVICE
We had a problem with our house that we're renting with Tylers. But Tylers didn't disappointed us. Eva helped us every step of the way, from finding us accommodation during the renovation near to our workplace to checking us if we have settled well during our stay. We also had a problem with our washing machine several months ago and they sent us someone to fix it free of charge :). They made us feel secured with the house that we're renting with them, will obviously renew our contract ;)
By Heide Lizette V on 2016-07-13 15:07:26
Cannot recomend them highly enough!!
Before finding my home with Tylers I had many negative encounters with different letting agents, I therefore cannot reccomend Tylers highly enough, I have been renting through them for over four years and mostly dealt with Eva and Bronte who are just lovely. Not only are they very friendly and approachable they are very on the ball and efficient. From day one I have felt like a valued tenant and that's hard to come by nowadays
By Abby M on 2016-01-13 20:04:18
Efficient, down-to-earth and perfect in documentation
Of the agencies I have dealt with for over 10 years of renting, it is in interacting with Tylers that I have felt most, well, a person rather than a function of my money and needs. And it is refreshing in a line of work where there can be so much of a salespeople mentality. My experience of viewing the property was that they give you space to see and feel for yourself while also being actively present to assist you (and so often you are either flooded with words of how good a choice a particular place is or have too quiet a shadow following you around). I have also found Tylers very efficient in processing documentation and queries. Although a key person may take overall responsibility for your property, the team members seems to work closely together and things are managed quickly and efficiently. Everybody I have spoken to/ written with, and this is at least 5-6 people, has been very friendly and competent to handle a query. I was also quite impressed with their documentation, such as the inventory you receive at entry. There were aspects of the flat I would never have noticed if I didn't have to check through it. They are also very prompt at acknowledging receipt of payments in writing. They are not always perfect - I've had some occasions of relevant information not being communicated and delays with requests for work being done, but I guess I have noticed them only because the overall standard of communication and efficiency is really high. Can recommend Tylers whole-heartedly. If I need to change my place, I am quite likely to ask them for help rather than go on a federated website, and this would be quite out of character for somebody who likes to research her options by herself.
By Mila P on 2016-01-04 19:16:26
An amazing letting agent
Tylers are by far one of the most professional, efficient, honest and friendly agency I have had the pleasure of dealing with. From start to finish I felt that I was their number on priority and all queries / issues were dealt with in a timely manner. It is a shame that we have had to move [circumstance dictated this] However the next tenant is in good hands.
By Stephen V on 2015-11-20 15:11:28
Tennancy Management
I have used Tylers to manage properties for me over the last 6 years whilst working overseas. I primarily interact with Eva and Ryan and the service I get is excellent.. They are very reliable and communicative. A big help when you are often 8000 miles away!
By Keiron F on 2015-11-18 11:12:00
Best letting experience in Cambridge
After viewing 18 other properties from numerous other letting agencies in Cambridge and having a very nasty experience with another agency (Vincent Shaw), I found a home through Tyler's. The agents I worked with were all very informative, courteous, and friendly. It was such a contrast from the other agencies I dealt with. I can't say enough positive things about what a pleasant and smooth transaction letting a house from Tyler's was and highly recommend this company, and in particular, Ryan, the agent I worked with.
By Anna B on 2015-11-12 10:05:31
Highly Recommended
I have been consistently impressed with the professionalism, courtesy, and conscientiousness of the Tylers team. Their thoroughness and accountability made it easy for me to entrust them with the let (and, later, the sale) of my property, and I can recommend them without hesitation.
By Ian D on 2015-11-06 11:40:16
Very professional and efficient
I rent a house through Tyler's and have found that Eva is the best letting agent I have ever come across. When we first moved into the house there were lots of issues but Eva was brilliant at sorting them all out. I feel she really cares about us and it's always a pleasure dealing with her.
By Clare M on 2015-10-27 07:20:11
A refreshing experience
Having never sold a house before, only having dealings with other agents purchasing; it was refreshing to sell our house with Tylers. They were so professional, friendly and easy to deal with. Immaculate communication throughout the process and they explained everything as it was our first time selling. Other agents should take note, this is how buying and selling houses should be!
By Dan S on 2015-10-24 19:28:20
GOING THE EXTRA MILE
I found Tylers to be excellent in the sale of my Cambridge property. I had an issue with the conveyancing solicitors and they personally tried to sort it out, as I am based in South Africa. When we couldn't resolve their issues, Tylers, and in particular, Andrew Jackman, dealt with the new solicitors quickly and efficiently. The entire sale went through efficiently and I cannot fault them. I can definitely recommend them to do an excellent job.
By Linda Magowan on 2015-10-21 16:10:32
Excellent service
As a landlord I have always received excellent service from the Tylers residential team. Nothing is too much trouble and they always respond swiftly and efficiently. In particular I huge thanks are extended to Eva Clarke who deserves note for her professional and efficient attitude. KH
By Kim H on 2015-08-13 09:23:45