The Tylers Landlord Service - introduction
The principle of full-property management is straightforward. You, as a
landlord, should expect your agent to provide honest and accurate advice based
upon detailed market knowledge and up to date information on changes to
legislation and how it affects you. They should actively source for you the most
suitable tenants for your property and make rigorous enquiries into their
standing. Your agent should create a fair tenancy and manage it professionally
from inception through until expiry, ensuring that all parties are satisfied
with their conduct. You should expect your rental income to be collected and
forwarded promptly and without undue hassle, attending to routine maintenance
and repairs at the best possible rates, without unnecessary disturbance but with
authority. You should be fully informed and advised by experienced, qualified
professionals. Without exception you should be treated as an individual.
The ethos of Tylers property management is based upon these firm foundations;
personal experience and industry recognised qualifications combine seamlessly to
provide you with the peace of mind to entrust us with one of your most valuable
assets; to take the first step to putting us to the test Call (01223) 214400,
email us, or
We look forward to working for you!
Tylers residential lettings offers 3 basic levels of service:-
Let Only Service
Let and Rent Demand
Let only service
and rental-appraisal of the
_ Advice and
recommendation on any maintenance, health
& safety and furnishing issues.
_ Marketing of
the property including website listing
(on both our dedicated website and rightmove).
viewings of the property with prospective
Tenants and comprehensive feedback.
prospective Tenants by obtaining
references and, in normal circumstances, a credit history report.
and implementation of a tenancy
agreement which protects the landlords rights.
of initial rent and deposit. Then
ensuring that the deposit is handled in line with legislation.
of a standing order mandate for
the payment of future rent.
required, to retain the deposit in an insurance-based scheme in
accordance with the Tenancy Deposit Protection Regulations introduced by the
Housing Act 2004
(see Tenancy Deposit Protection section for fuller
Provision of a detailed inventory and
schedule of condition
Upon commencement of the tenancy the landlord is
provided with the rent and completed tenancy agreement in order that they can
manage the tenancy themselves
Rent collection service (as let only) plus:
(in an insurance based scheme) of a
deposit paid by the Tenants against any
repairs or cleaning to be found necessary at the end
of the tenancy.
of service account liabilities
for electricity, gas, water and Council Tax.
Monthly rent collection
throughout the tenancy
payments by BACS, or cheque
and statement reports to landlords.
necessary, initiation of court proceedings for rent recovery or
representation in court (court costs may be
_ Newsletters; periodically sent out with monthly statements.
are instructed on this basis the landlord is responsible for any matters arising
during the tenancy which are not related to the collection of the rent.
a comprehensive service including rent collection,
Preparation of a complete detailed inventory of property contents and
_ Quarterly inspection visits to the property followed by reports to
landlord and tenant.
Arranging routine maintenance and repairs at preferential rates.
problems including emergency 24 hour call
out services for Tenants.
_ End of
tenancy management, including final
inspection and the repayment of deposit (less any amounts held for
liability calculations and tax accounting
service (additional fee applies).
The letting of residential property is covered by a
plethora of legislation; for the most part this is well known and understood by
both landlords and tenants alike; it is however an agents duty to ensure
compliance with this legislation, advising where necessary.
In an attempt to prevent unprofessional landlords and
agents from unfairly withholding damage deposits from tenants the government has
introduced legislation within the Housing Act 2004 requiring the deposit to be
safeguarded. The landlord or his appointed agent has a duty to ensure that the
deposit is protected by one of 3 approved schemes within 30 days of taking it,
the tenant should be provided with the “section 213” prescribed information at
this point. The options are custodial (www.depositprotection.co.uk),
or insurance backed (www.thedisputeservice.co.uk
or www.mydeposits.co.uk ). We will
discuss these options with you prior to taking your instructions to let;
naturally the decision is yours but the work will be completed by Tylers residential lettings.
The introduction of this legislation, coupled with the
stiff penalties for failing to comply have brought into sharp focus the
importance of a detailed inventory of your property and its contents. We work to
ensure that this inventory is checked before and after the tenancy, resolving
issues in the professional manner which you would expect from an organization of
our standing. We will administer the deposit in such a fashion as to avoid the
potential pitfalls of failure to comply with the new regime, thereby providing
peace of mind to landlords and tenants alike.
The Furniture & Furnishings (fire) (safety) Regulations 1988
legislation was introduced primarily to cover foam filled furniture; commonly
produced in the 1960’s and 70’s, it does however apply to all soft furnishings found
in property. With the exception of carpets, curtains, bedding, and furniture
manufactured prior to 1950 all furniture should display a “fire safety label”.
This detail is extremely important and should be checked prior to letting your
property out furnished, if you have any queries please discuss with one of our
staff who will be pleased to advise you.
The Gas Safety (Installation & Use) Regulations 1998
It is a
requirement that all gas installations; cookers, boilers, convector heaters,
etc. (regardless of age) are inspected and tested annually by a qualified
GAS SAFE gas engineer. You will receive a certificate with copies provided to Tylers property management, and the tenant. As part
of our full management service this certificate will automatically be updated
each year, you are well advised to have the systems serviced at the same time as
part of your ongoing programme of maintenance.
The Electrical Equipment (Safety) Regulations 1994
The law relating to
electrical appliances and systems is less clear cut, we recommend that a common
sense approach should be adopted. The main legislation covering this subject
would be the Consumer Protection Act 1987 which states that anything supplied or
hired to the consumer MUST be safe, and The Health & Safety at Work Act 1974.
It is generally best practice to arrange for a safety certificate to be
completed by a qualified electrician,
property management can organise this for you through our approved electrical
contractors at a favourable rate.
A further requirement under the part “P” Building regulations (Electrical Safety
in Dwellings) is that certain works-known as notifiable works- to the electrical
installations must only be carried out be a competent person, the maximum
penalty being a fine of £5000, prison, or both! We recommend that if you have
any questions on this topic you contact one of our staff who will be happy to
Smoke alarms/ Carbon monoxide detectors
Since June 1992 it has been a
requirement for all new properties to
be constructed with mains interlinked smoke detectors on each floor, older
properties are not generally subject to this legislation. We would unreservedly
recommend that you should consider installing such a system; however as a bear
minimum battery operated smoke alarms should be installed on each floor. Tenants
are responsible for the maintenance of the batteries in such a system; more
stringent rules apply to HMO’s.
It is not yet a legal requirement to install carbon monoxide detectors (audiable
or visual) in rental property; it is considered good practice however to do so.
As a landlord you will still be responsible for the insurance of the building
and your personal possessions contained within it, it is important that you
notify the insurer that the property will be let to ensure that you remain
We are proud to have formed a partnership with a leading local insurer N W
Brown, who are able to provide a range of insurance products tailored to the
needs of landlords. For further details of Contents & Buildings Insurance,
and Rent Guarantee Insurance, or other products please visit
Telephone: 01223 720350
In writing to:
NW Brown Insurance Brokers Ltd
16-20 Regent Street
Overseas Landlords- Tax obligations
New regulations came into force in 1996 on responsibility for tax liabilities on
rental income for non-U.K. resident landlords. We can advise
you of your liabilities and the procedures to be followed to satisfy the Inland
Revenue, briefly outlined below:
If your normal place of work is not the UK, you will normally be considered by the Inland Revenue as
“non-resident” for taxation purposes.
Taxes Management Act 1970 as amended by the
1995 the Inland Revenue will require us, as your agent, to
withhold tax from the rental income at basic rate (currently 22%) and to pay tax
over quarterly to the Inland Revenue.
However, you can apply to the Centre for Non-Residents (CNR) for an “Approval
number” which will allow for your rental income to be paid without deducting
tax. This will involve you:
• agreeing with the Inland Revenue that your tax affairs are up-to-date or that
you have no tax liability
• submitting to the Inland Revenue an Annual Statement of Income and Expenditure
and net tax liability
• informing the Inland Revenue when you return to the UK to live.
When approval has been given, the Inland Revenue sends
• a notice of approval to receive rent with no tax deducted to you, the
• a separate notice to us, the letting agent (or tenants named on the
application form) authorising us to pay rent without deducting tax.
This authority to pay rent with no tax deducted is generally backdated to the
beginning of the quarter in which the Inland Revenue receives the application.
As the tax year for the Non-resident Landlords Scheme starts on 1 April, the
quarters are the three-month periods that end on 30 June, 30 September, 31
December and 31 March. So if you were to apply to the Inland Revenue on, say, 1
August, the authority sent to us (or the tenant) will usually take effect from 1
Applications should be made via the following forms:
• NRL1 (for individuals)
• NRL2 (for companies)
• NRL3 (for trustees)
• By letter (for foreign immunes)
Many people are entitled to set personal allowances against their income. If
your income after allowable expenses is less than the available personal
allowances, you will not be liable for tax.
To download these forms or for further information on overseas landlords tax,
please visit www.hmrc.gov.uk.
Having taken the decision to place the property into the safe hands of an ARLA
member agent to be let there are certain important points which should not be
overlooked. You should contact the following to ensure that they consent also to
the letting of the property:
(leasehold property ie. Flats)
Any other joint owners!
Furthermore it is essential that you advise
HMRC that you will have income from
“land and property” this even applies in a situation where you do not expect to
make a profit from rental income. There are many allowable deductions from
rental income for tax purposes such as; mortgage interest payments (not capital
though), agents fees, repairs (but not improvements).
We would recommend that you seek the
advice of a qualified chartered accountant or tax adviser for advice on your
personal tax situation.
At Tylers we welcome your questions, queries, and the
opportunity to provide helpful advice and guidance. The following lettings
related links to associated websites may also yield useful information.